Fairlane Town Center
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Mall DirectoryGuest Services
Contact the Guest Services Desk
(800) 992-9500
The Customer Service desk is located in center court.
Customer Service Hours:
Monday - Saturday: 10:00 a.m. - 8:00 p.m.
Sunday: 11:00 a.m. - 5:00 p.m.
Services/Information Offered:
- Fairlane Town Center gift cards
- Center directory assistance
- Mall walking program
- Kids Club information
- Kids ‘N Kicks information
- Special events within the shopping Center and local community
- In-center employment opportunities
- Group tour meet and greet
- Bus schedules and other public transportation
- Local lodging facilities
- Lost & found
Customer Service can be reached at (313) 593-3330 or (800) 992-9500.
Adult Supervision Policy:
For the safety of customers and retailers, individuals under the age of 18 visiting Fairlane Town Center after 5 p.m. must be accompanied by a supervising adult 21 years of age or older. This policy applies seven days a week. Learn more about the Adult Supervision Policy.
Fairlane Town Center is a smoke-free environment.