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Retail Sales Associate

Macy’s
Hours per week
Part-time
Date added
Aug 03, 2022
Start date
Apply for Immediate Hire!

As a Generalist Colleague, you will be an integral part of bringing the magic of Macy's to life-

•Generalist Colleagues provide outstanding service that inspires the customer through compelling merchandise presentation and by demonstrating superior product knowledge; meeting hourly sales and Loyalty (credit account) goals on a personal and team basis; and assisting with fitting room and floor recovery, price changes, floor moves, and digital customer merchandise fulfillment

•Macy's utilizes a scheduling plan that allows colleagues input into their work schedules by managing their availability and identifying their preferences

•During key sales events and peak selling times, Macy's may offer additional shifts available through a self-scheduling tool

•Provide an exceptional customer experience by ensuring the customer is always the priority

•Determine customer needs based on customer preferences; suggest additional merchandise to compliment customer selection

•Demonstrate knowledge of store products and services (including Loyalty programs) to build sales and minimize returns

•Demonstrate proficiency in POS systems, including, but not limited to, Search and Send and My Client

•Proactively assist customers who are using devices to shop and compare, whether Macy's devices or their own

•Retrieve additional merchandise at customers’ request (i.e., retrieve merchandise from stockroom; pull merchandise to assist customers in fitting room)

•Develop new business and expand client base through in-store interaction, suggestive selling, and on the floor presence

•Maintain department recovery standards, including selling floor and fitting rooms

•Deliver optimal merchandise execution presentation through merchandise placement, execution, and style, including visual elements

How to Apply

Click here to apply
Hours
Mon-Sat: 10am-9pm
Sun: 11am-7pm
Location
Near North Central Court
Phone
313.436.7600